Shipping and Delivery Policy
Shipping and Delivery Policy
1. Shipping Methods and Costs
At N-Gage Powerparts, we are committed to providing reliable and efficient shipping services to our valued customers. We offer the following shipping methods:
- Domestic Shipping
- International Shipping
Shipping costs are calculated based on factors such as the destination, package weight, and shipping method selected. The exact shipping cost will be displayed during the checkout process.
2. Order Processing Time
Orders are typically processed within [3-4] business days after payment confirmation. During peak seasons or due to unforeseen circumstances, processing times may vary. Customers will be notified of any delays via email.
3. Estimated Delivery Times
Delivery times depend on the selected shipping method and the destination.
4. Shipping Restrictions
We do not ship to P.O. boxes. Additionally, there may be certain restrictions on shipping to certain remote areas or countries. Please contact our customer support for more information regarding specific shipping restrictions.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
6. Delivery Confirmation
For most shipments, a delivery confirmation signature is not required. However, in certain cases or for high-value items, a signature may be required upon delivery.
7. International Shipping
For international orders, please be aware that customs fees, import duties, and taxes may be applicable upon arrival in your country. These additional charges are the responsibility of the customer. Please check with your local customs office for more information.
8. Lost or Damaged Shipments
In the unfortunate event that your shipment is lost or arrives damaged, please contact our customer support team within [2] days of receiving your order. We will work to resolve the issue promptly.
9. Returns and Refunds
Please refer to our Return and Refund Policy for information on returning products and requesting refunds.
10. Contact Information
If you have any questions or concerns regarding our shipping and delivery policy, please contact us at:
VELMURUGAN AGENCY
#7, Santhai Pettai East Road 4, Komarapalayam, Tamil Nadu, India - 638 183
+91 94440 94000
sales@velmuruganagency.in
11. Changes to this Policy
N-Gage Powerparts reserves the right to update or modify this shipping and delivery policy at any time. Any changes will be effective immediately upon posting on our website.